Domestic Shipping (U.S.)

We offer FedEx 2-Day shipping on all retail orders placed through pointestudio.com. Orders are shipped Monday through Friday, excluding holidays.

• Flat Rate: $12 shipping for orders under $35
• Free Shipping: Orders over $35 ship free
• Processing Time: 1–3 business days
• Delivery Window: Most orders arrive within 3–10 business days

Once your payment is authorized, you’ll receive a confirmation email. As soon as your order ships, we’ll send you tracking info so you can follow its journey.

Please note: We are unable to ship to P.O. Boxes or military addresses (APO/FPO/DPO) at this time.

International Shipping

We offer a discounted flat rate of $20 for international orders via Standard FedEx International.

• Tracking is included
• Insurance is not included
• Delivery times vary by destination

Customers are responsible for any customs fees, duties, taxes, or other charges incurred during international transit.

Pointe Studio is not responsible for lost or stolen packages, or for delays caused by customs processing or other uncontrollable events.

Order Questions

If you have a question about your shipment, email us at support@pointestudio.com and we’ll be happy to help.

Important Notes

Shipping times are estimates and not guaranteed. Pointe Studio is not responsible for delays due to weather, natural disasters, or other unforeseen events.